Accessibility Statement

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Our Accessibility Statement

Measures to support accessibility

J.W. Gilmore, Inc. takes the following measures to ensure accessibility of 5th Fish:
  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer and/or ombudsperson.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.
  • Periodically include people with disabilities in our design personas.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. 5th Fish is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Additional accessibility considerations

Site content and structure:

  • Site Language:

    US – English
  • Adjustments made to the content order of 5th Fish site pages:

    DOM order based on the visual order of the elements; from left to right, and top to bottom.
  • When developing our accessibility tools, we test our products using the following screen readers:

    Windows + Firefox or Chrome: NVDA (Free reader)
    iOS + Safari: Voiceover (Built-in reader)
  • Adjustments made to the heading structure of our site pages:

    DOM order based on the visual order of the elements; from left to right, and top to bottom.
  • When developing our accessibility tools, we test our products using the following screen readers:

    Windows + Firefox or Chrome: NVDA (Free reader)
    iOS + Safari: Voiceover (Built-in reader)

Media, files, and animation:

  • ALL site images have alternative text.
  • ALL site color combinations used on our site have the required contrast ratio.
  • Most ALL disturbing motion has been either eliminated and/or reduced on the site.
  • Accessibility adjustments have been made to ALL videos and audio on the site in accordance to YouTube standards.
  • ALL Case Studies and/or Testimonial documents are accessible for direct viewing and/or downloading via a built-in web-based PDF Reader.

Feedback

We welcome your feedback on the accessibility of 5th Fish. Please let us know if you encounter accessibility barriers on 5th Fish: We try to respond to feedback often times immediately and/or within 1 business day.

Compatibility with browsers and assistive technology

5th Fish is designed to be compatible with the following assistive technologies:
  • Windows + Firefox or Chrome: NVDA (Free reader)
  • iOS + Safari: Voiceover (Built-in reader)
5th Fish is not compatible with:
  • ANY browsers older than 3 major versions and/or ANY Mobile OSes older than 5 years.

Technical specifications

Accessibility of 5th Fish relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
  • SMIL
These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

J.W. Gilmore, Inc. assessed the accessibility of 5th Fish by the following approaches:
  • Self-evaluation
  • External evaluation
  • Independent Technology Services Specialist & Technical Advisor: performed thorough formal quality assurance shadowing throughout the entire design and development process.

Formal complaints

We aim to respond to accessibility feedback within 1-2 business days, and to propose a solution within 10 business days. Per Justin W. Gilmore (Corporate Support Email), 5th Fish, President; please directly communicate with me should you be dissatisfied with our initial response-time to you.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:
  • J.W. Gilmore, Inc. (DBA: 5th Fish)
  • Justin W. Gilmore – Contact Directly Via Email?
    5th Fish President & Director of Corporate Policies & Procedures

Date

This statement was created on 15 September 2025 using the: W3C Accessibility Statement Generator Tool.
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The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.
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